Terms of Service

1. Acceptance of Terms

By accessing our website, engaging our services, or entering into a service agreement with Techncy Solution, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms apply to all users, clients, and visitors of our services, including but not limited to software development, AI solutions, cloud services, and technical consulting.

2. Service Description

Software Development Services

• Custom web and mobile application development
• Enterprise software solutions
• API development and integration
• Database design and optimization
• Legacy system modernization

AI and Machine Learning Solutions

• AI model development and training
• Machine learning implementation
• Data analytics and insights
• Natural language processing solutions
• Computer vision applications

Cloud and Infrastructure Services

• Cloud migration and deployment
• DevOps and CI/CD implementation
• Infrastructure as Code (IaC)
• Security audits and compliance
• Performance optimization

3. Service Agreements and Scope

All software development projects are governed by specific service agreements that define:

• Project scope, deliverables, and timelines
• Technical specifications and requirements
• Payment terms and milestone schedules
• Intellectual property ownership and licensing
• Support and maintenance provisions
• Change request procedures

4. Intellectual Property Rights

Client-Owned Intellectual Property

Upon full payment, clients retain ownership of:

• Custom-developed software and applications
• Client-specific business logic and algorithms
• Data and content provided by the client
• Customizations and configurations

Techncy Solution Intellectual Property

We retain ownership of:

• Proprietary development frameworks and tools
• Reusable code libraries and components
• Development methodologies and processes
• General knowledge and expertise gained

Third-Party Licenses

Projects may incorporate third-party software, libraries, or services subject to their respective licenses. Clients are responsible for compliance with all applicable third-party license terms.

5. Payment Terms and Billing

Payment Schedule

• Project payments are typically structured in milestones
• Initial deposit required before project commencement
• Monthly retainers for ongoing development services
• Hourly billing for ad-hoc consulting and support

Payment Methods

We accept payments via:

• Bank transfers and wire transfers
• Credit cards and online payments
• Corporate checks (with prior approval)
• Cryptocurrency (for qualified clients)

Late Payment Policy

Overdue payments may result in project suspension, late fees, and potential termination of services. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month.

6. Confidentiality and Non-Disclosure

We maintain strict confidentiality regarding:

• Client business information and trade secrets
• Technical specifications and proprietary data
• Project details and development progress
• Financial and commercial information
• User data and personal information

This confidentiality obligation survives the termination of our service relationship and remains in effect indefinitely.

7. Warranties and Disclaimers

Service Warranties

We warrant that our services will be performed:

• In a professional and workmanlike manner
• In accordance with industry best practices
• By qualified and experienced developers
• Using secure development methodologies

Software Warranties

Custom-developed software includes:

• 90-day warranty against material defects
• Compliance with agreed specifications
• Free bug fixes during warranty period

Disclaimer of Other Warranties

Except as expressly stated, our services are provided "AS IS" without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

Our liability is limited as follows:

• Total liability shall not exceed the fees paid for the specific project
• No liability for indirect, consequential, or special damages
• No liability for business interruption or lost profits
• No liability for third-party services or software
• Claims must be brought within one year of the incident

9. Indemnification

Clients agree to indemnify and hold harmless Techncy Solution from claims arising from: (a) client's use of delivered software, (b) client's breach of these terms, (c) client's violation of third-party rights, and (d) client-provided content or data.

10. Data Security and Compliance

We implement comprehensive security measures:

• Secure development lifecycle (SDLC) practices
• Regular security audits and penetration testing
• Compliance with GDPR, CCPA, and industry standards
• Data encryption in transit and at rest
• Access controls and authentication protocols
• Incident response and breach notification procedures

11. Termination of Services

Termination by Client

Clients may terminate services with written notice, subject to:

• Payment for work completed to date
• Reasonable termination fees as specified in service agreements
• Return or destruction of confidential information

Termination by Techncy Solution

We may terminate services for non-payment, breach of terms, or other material violations with appropriate notice and opportunity to cure.

12. Dispute Resolution

Disputes will be resolved through:

1. Good faith negotiation between parties
2. Mediation by a mutually agreed mediator
3. Binding arbitration under applicable arbitration rules
4. Litigation in courts of competent jurisdiction (as last resort)

13. Governing Law

These terms are governed by the laws of California, United States, without regard to conflict of law principles. Any legal proceedings will be conducted in the appropriate courts of California.

14. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, government actions, cyber attacks, or other force majeure events.

15. Modifications and Updates

We may update these terms periodically to reflect changes in our services or legal requirements. Significant changes will be communicated to active clients with reasonable advance notice.

16. Contact Information